• Commercial Auto
  • Business Vehicles
  • Fleet Insurance
Request a quick commercial auto insurance quote Call 844-97-USAVE
Trade playbooks

Daily delivery routes and customers' cargo: insuring a distributor's runs

A distributor's route sheet tells an underwriter almost everything: how many stops, what's on the truck, whose goods they are and where the truck sleeps loaded. Here's how to turn it into a policy that fits the trucks and the cargo.

Quick answer

A commercial auto policy typically covers the box trucks and flatbeds and your liability on the route. The goods on board usually need cargo or transit coverage, and which one fits depends on whether the load still belongs to you or already belongs to the customer. Our program is for business-to-business routes, not home delivery.

01The route sheet is an underwriting document

Picture a building-supply distributor's morning. Nine box trucks and three flatbeds roll out of two branches, each with a dozen or more stops: contractors' shops, job sites, plumbing and electrical counters and a few retail stores. One flatbed carries a knuckle boom to set pallets on a roof. By noon some trucks are reloading for an afternoon run, and by evening the first trucks for tomorrow are loaded and parked in the yard.

Most lines on that route sheet answer an underwriting question. The stop count says how often trucks park, back up and pull into traffic. The load suggests what a theft or a crash could cost. The overnight column says whether a loaded truck sits in a fenced yard or on a street. Distributors who send their route sheets with the application usually get fewer follow-up questions and a policy that fits.

One boundary first: We write deliveries to businesses. Home delivery and last-mile parcel work sit in a separate market, and adding even a few residential stops can shift the risk the policy was priced on.

02Whose goods are on the truck?

Cargo coverage is where distributors most often guess wrong, because the answer depends on who owns the goods at each point in the trip.

Who owns the load and which coverage to check
The goodsUsually owned byCoverage to check
Your inventory moving between branchesYouAn owner's cargo or transit form, or a transit extension on your property policy
Goods sold but not yet delivered, when title passes at deliveryYou, until the customer signsThe same owner's cargo or transit coverage
Goods sold with title passing at your dockThe customerCargo coverage for goods of others in your care
Customer returns, cores and items picked up for repairThe customerCargo coverage for goods of others

Your sales terms usually decide which row applies, so pull the language on title and risk of loss from your invoices before you choose a form. Motor truck cargo insurance explains what a cargo form typically pays and the exclusions to read closely, especially for unattended trucks, refrigeration breakdown and high-theft goods. Some forms handle both your goods and customers' goods; ask which yours does.

Size the cargo limit to a truck's highest-value load on a normal busy day, not its average. A distributor whose trucks usually carry fittings and fasteners, but carry a full load of copper wire twice a month, should set the limit for the copper day.

The auto policy itself generally covers the trucks, their liftgates and cranes and your liability for crashes on the route. Our distributor quotes begin with $1 million in combined single limit liability, a level many vendor agreements ask for.

More detail

03Worked example: two branches, twelve trucks

Here's how the distributor above would lay out its schedule and cargo for an underwriter.

Routes and loads
UnitRouteOrdinary loadPeak loadOvernight
Six box trucks, branch oneContractors and countersFittings, fixtures, fastenersCopper wire and pipeFenced yard; three pre-loaded
Three box trucks, branch twoRetail stores and job sitesMixed hardwareWater heaters and appliancesFenced yard
Two flatbedsJob-site deliveriesPalletized blockLong pipe and rebarFenced yard
Flatbed with knuckle boomRooftop and upper-floor dropsRoofing and drywall palletsConcrete tileFenced yard

The peak-load column sets the cargo limit. The overnight column shows the theft exposure, since pre-loaded trucks sitting in a yard are where distributors' cargo thefts tend to happen. Commercial truck thefts in California barely moved in 2025, falling 5.06% to 1,802 by the CHP's count, while thefts of all vehicles fell 24.3%, and a loaded box truck is usually worth far more to a thief than an empty one. Distributors in this position usually add cameras, GPS on the trucks and a rule that pre-loaded trucks park with their cargo doors backed against a wall or fence.

The knuckle-boom flatbed deserves its own line in the description. Driving it is generally auto; setting a pallet on a customer's roof sits closer to general liability, the same split roofers face when their own trucks land material. A roofing contractor's fleet insurance playbook covers the roofer's side of that delivery.

Official sources

04Route and cargo checklist

  • Route sheets for a typical week, with stop counts and the farthest regular customer.
  • Sales terms that state when title and risk of loss pass to the customer.
  • A cargo limit set from the peak load, with high-theft goods named.
  • Proof-of-delivery photos at each stop that show the load's condition.
  • A rule for unattended trucks: locked, keys out and engine off, even for a quick stop.
  • Pre-loaded trucks inside a fenced, lit yard, cargo doors against a wall or fence.
  • Liftgate and crane inspections logged and only trained drivers operating them.
  • Written confirmation that no route serves homes.

05Stops, docks and liftgates

Many of a distributor's claims happen at the stops, not between them: A box truck backing to a dock clips a parked car, a liftgate drops onto a customer's forklift, a driver double-parks outside a counter, and a cyclist swerves into traffic. These are low-speed claims, but a route with a dozen stops a day produces a lot of chances, and they're often the pattern underwriters look for first in a distributor's loss runs.

A few route rules help with most of them. Drivers walk around before backing at any stop they don't know, use a spotter at docks where one is available and never back into an alley blind. Liftgates are inspected on a schedule, and only drivers trained on them run them. Dispatchers plan stops so a driver isn't promising four deliveries in an hour that only fits three. Put those rules in writing and send them with the route sheets.

One boundary question comes up often for building-supply routes. Our market is business delivery: a contractor's yard, shop or commercial job site. Selling to homeowners and delivering their orders to their doors is home delivery, and it isn't a market we place.

06Sharing your routes with the underwriter

  • What you deliver, to whom and how many stops a truck makes.
  • Typical and peak load values and any high-theft goods.
  • Your sales terms on title and whether you carry customers' goods.
  • Where loaded trucks spend the night.
  • Driver hiring standards and how a new driver learns a route.
  • Auto and cargo loss runs covering the last five years.

Breweries that self-distribute run a smaller version of the same operation, with kegs and reefer trucks; see a brewery's guide to delivery van coverage. Our page on supplier delivery truck insurance covers the rest, from leased trucks to fleet size.

Get a distributor fleet quote and send a week of route sheets along with the truck list.

Reading a distributor's route sheet like an underwriter

Delivery route and cargo questions

Does commercial auto cover the goods on my delivery truck?
Generally not. Auto is built for the truck and your liability for driving it; goods on board usually need cargo or transit coverage.
Do I need motor truck cargo or a transit form?
It depends on who owns the goods while they're moving. Your own goods point to an owner's cargo or transit form; customers' goods point to cargo coverage for goods of others. Some forms do both.
Should the cargo limit match my average load?
No. Size it to the priciest load a truck hauls on a busy day; otherwise the shortfall may go uninsured if that load is lost.
Do you insure distributors with a few home deliveries?
No. We stick to business-to-business routes, so let us know before a route adds residential stops.

Official resources

Requirements change without notice. Confirm what applies to your fleet with the agency before relying on it.

Keep reading

More in trade playbooks

All trade playbooks

Get a delivery fleet quote

Answer by voice from start to finish, use the mic on any one field or type.

Fields marked * are required.

Voice input may be processed by your browser's speech-recognition provider. Recognized text is only sent to us when you submit the form. Learn more (opens in a new tab)

Vehicle types (pick all that apply)

Add vehicles, drivers and notes now (optional)

Please don’t send driver’s license numbers, Social Security numbers or payment details through this form. We’ll collect what the carrier needs securely.

Requesting a quote doesn’t bind coverage. Quotes depend on carrier underwriting, and carrier appetite can change at any time without notice. CA Lic. 0K70385.

Prefer a call?

Leave your number

Voice input may be processed by your browser's speech-recognition provider. Recognized text is only sent to us when you submit the form. Learn more (opens in a new tab)

What happens next
  1. We review your fleet and call to confirm details.
  2. We shop top-rated national carriers with one submission.
  3. You get options side by side; we bind and the carrier handles filings, if needed.

Timing depends on the carriers and your loss history.

Have ready: vehicle list with VINs, driver list, current declarations page, loss runs.

Next Level Experience. Insurance Done Right.

Fleet quotes for California businesses running up to 50 trucks and vans.